Frequently Asked Questions

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Will you contact me when my domain needs to be renewed?

When your domain name is 30 days, then 15 days, from its expiry date, by default, will send you an email to remind you to renew it. You will receive a final reminder 24 hours before your domain is due to expire. You can change these settings in the relevant domain name’s control panel in the members’ area.

If your domain is currently configured to auto-renew and you do not wish to renew it, you must disable the auto renewal option up to 12 hours prior to the renewal date confirmed in your email notification.