Frequently Asked Questions

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I don't wish to renew my domain name. What should I do?

If you do not wish to renew a domain name, ensure that this domain is not set to auto-renew. You can disable this in the 'Renewal Options' section of your control panel. The domain will then not be renewed and will be deleted from the registry.

If your domain is currently configured to auto-renew and you do not wish to renew it, you must disable the auto renewal option up to 12 hours prior to the renewal date confirmed in your email notification.