Frequently Asked Questions

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How do I change how SPAM is handled?

If you wish to change how we handle the SPAM that you receive to your Domainmonster mailbox, manage the domain on the right hand side of your control panel so you see your central menu. Select “Mailboxes and Email Forwarding” from the list of options and click on the mailbox name, e.g. “youname@”. You will then see a drop down box where you can select from the three options we offer, TAG Subject line, File in SPAM folder, and Delete SPAM. Once you have selected the appropriate option click the “SPAM Delivery Options” button to finalise your changes.

• What is spam filtering?
• How do I add an Email address to my Blocked Senders List?
• How do I add an Email address to my Safe Senders List?
• What is a blacklist and whitelist?
• What are my options for SPAM delivery?
• How do I change how SPAM is handled?