Frequently Asked Questions

Home > FAQs > Email > Desktop Access

Microsoft Outlook Express - IMAP

1. Launch Outlook Express

2. Select "Tools" then "Accounts…"

3. Click on "Add" and select "Mail"

Outlook Express

4. Enter your name into the "Display Name" field and click "Next"

Outlook Express

5. Type your E-mail address in the "E-mail addrress" field and click "Next"

Outlook Express

6. Select "IMAP" from the drop down menu

7. Enter mail.yourdomain.com into the "Incoming mail (POP3, IMAP or HTTP) server:" field

8. Enter mail.yourdomain.com into the "Outgoing mail server (SMTP) server:" field and click "Next"

Outlook Express

9. Type your full new E-mail address into the "Account name:" field (you@yourdomain.com)

10. Enter your password in the "Password:" field and click "Next"

Outlook Express

11. Congratulations, all the information required has now been entered click "Finish"

Outlook Express

12. If the "Internet Accounts" box does not appear click "Tools" then "Accounts…"

13. Select the "Mail" tab and select your account. Click on "Properties"Outlook Express

14. Select the "Servers" tab and ensure that the "My server requires authentication" box is ticked

Outlook Express

15. Click the "Settings…" button and ensure that "Use same settings as my incoming mail server" is selected then click "OK"

Outlook Express

Congratulations! Email set-up is now complete