Frequently Asked Questions
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What is the .tel Landrush stage?
This is the point at which domains are available for sale to the general public at a premium cost. Orders will be treated on a first come first served basis, there will be no reserved names or auctions.
- What is a .tel domain?
- What is the .tel Sunrise stage?
- What do I need to be eligible to apply during Sunrise?
- How long does the Sunrise period last?
- How long can I register a .tel domain for during Sunrise?
- How are Sunrise applications selected?
- What is the .tel Landrush stage?
- What do I need to be eligible to register during Landrush?
- How long does the Landrush period last?
- How long can I register a .tel domain for during Landrush?
- How are Landrush registrations selected?
- What is the .tel General Availability stage?
- What do I need to be eligible to register during General Availability?
- How long does the General Availability period last?
- How long can I register a .tel domain for during General Availability?
- How are General Availability registrations selected?
- What happens with my Pre-Orders for .Tel?
- What happens with my Sunrise Pre-Order for .Tel?
- What happens with my Landrush Pre-Order for .Tel?
- What happens with my General Availability Pre-Order for .Tel?
- What happens with my Sunrise application for .Tel?
- Can I cancel my pre-order?
- Why did my payment card authorisation fail?
- What happens once my card has successfully been deferred?
- When will I be able to use my Sunrise/Landrush .tel domain name?
- I've bought a .tel domain, but I cant see it on the web.
- How do I get my password for the Community Tel Hosting Platform (CTH)
- I've activated my tel domain or made changes, but I still can't see them