Frequently Asked Questions
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What is an MX record?
An MX record comprises a FQDN and a priority. The priority is simply a number which is used to choose which mail server to use if multiple MX records exist for a domain name. A mail server trying to send an email to you will always try the lowest number priority first.
Additionally an MX record has a host name to allow email addresses with subdomains. The hostname is usually left blank to specify the mail server for the domain name on its own.
If you have a mail server at mail.somemailserver.com and you want to add this for your domain name mydomain.com, you would add an MX record with a blank hostname, an FQDN of mail.somemailserver.com, and a priority, e.g. 10.
This record would mean that any emails addressed to @mydomain.com would be delivered to the server at mail.somemailserver.com.
If you had a backup mail server that you only wanted mail delivered to in case of a problem with your main mail server, you would add another MX record with an FQDN of mail.someothermailserver.com and a higher priority number( e.g. 20.)
This record would mean that any emails that were addressed to @mydomain.com which could not be delivered to the server at mail.somemailserver.com would be delivered to the server at mail.someothermailserver.com.
Adding a hostname into the MX record simply means that you are specifying the mail servers for a subdomain.
For example adding an MX record for hostname "london", FQDN mail.mylondonmailserver.com with priority 10 would mean that any emails addressed to @london.mydomain.com would be delivered to the mail server mail.mylondonmailserver.com. It would not affect any emails addressed to @mydomain.com.
- What is DNS?
- What are Name servers?
- What are 3rd Party Name Servers?
- What is a glue record?
- What are cached DNS records?
- What is an FQDN (Fully Qualified Domain Name)?
- What is a hostname?
- What are public and private IP addresses?
- How can I modify the DNS for a domain?
- What is an A Record?
- What is a CNAME record?
- What is an MX record?
- What is a TXT record?
- What is an NS record?
- What is an SPF (sender policy framework) record?
- What happens if I edit my DNS?
- How can I reset the DNS to default?
- Why can’t I edit the DNS for my domain?
- Where can I manage my DNS within my control panel?
- How long will changes to the DNS take to update?
- What does "resolve" mean in terms of DNS?
- Why am I getting an error adding a DNS record?

